Reanimate the Customer Experience. Replay
This business management discussion centers on the four parts of becoming a dynamic customer experience-driven company.
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Preston Herrin
- Aug 9, 2021
- 1 min
Reanimate the Customer Experience
Overview of the steps for becoming a customer-experience-driven company. Watch for new articles that unpack each of these four steps.
Preston Herrin
- Apr 21, 2021
- 1 min
Courage to Lead Podcast- Guest appearance
COURAGE TO LEAD-
Preston visits with Coach Harlan Who declared 2021 as the year of COURAGE. His podcast - The Courage to Lead - explores wha
Preston Herrin
- Apr 12, 2021
- 1 min
Innovate Incessantly
The gap between early adopters and laggards continues to widen. Weighed down by the technical debt and disconnectedness of legacy systems,
Preston Herrin
- Mar 15, 2021
- 1 min
Bridging Strategy to Execution: How to Implement the Three Cs
Studies have shown that as many as 90% of well-formulated strategies fail due to poor execution. These are epic failure rates that, but for
Preston Herrin
- Feb 26, 2021
- 1 min
Assessing Organizational Design- Webinar
WATCH WEBINAR HERE > This recording is from PSDA’s Critical Conversations Webinar Preston Herrin is a Contributing Author for...
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