Reanimate the Customer Experience. Replay
This business management discussion centers on the four parts of becoming a dynamic customer experience-driven company.
top of page
Search
Preston Herrin
Aug 8, 20211 min read
Reanimate the Customer Experience
Overview of the steps for becoming a customer-experience-driven company. Watch for new articles that unpack each of these four steps.
Preston Herrin
Apr 20, 20211 min read
Courage to Lead Podcast- Guest appearance
COURAGE TO LEAD-
Preston visits with Coach Harlan Who declared 2021 as the year of COURAGE. His podcast - The Courage to Lead - explores wha
Preston Herrin
Apr 11, 20211 min read
Innovate Incessantly
The gap between early adopters and laggards continues to widen. Weighed down by the technical debt and disconnectedness of legacy systems,
Preston Herrin
Mar 14, 20211 min read
Bridging Strategy to Execution: How to Implement the Three Cs
Studies have shown that as many as 90% of well-formulated strategies fail due to poor execution. These are epic failure rates that, but for
Preston Herrin
Feb 26, 20211 min read
Assessing Organizational Design- Webinar
WATCH WEBINAR HERE > This recording is from PSDA’s Critical Conversations Webinar Preston Herrin is a Contributing Author for...
bottom of page