REANIMATE THE CUSTOMER EXPERIENCE- GCA Greeting Card Association
2021 Workshop Retreat and Sessions
This business management discussion centers on the four parts of becoming a dynamic customer experience-driven company:
Quantify your current operating reality
Qualify crucial customer context
Take radical ownership of outcomes,
Galvanize and grade your resources.
ASSESSING ORGANIZATIONAL DESIGN- Webinar
Preston offers a refreshing, relatable overview for assessing your organizational design. Valuable!
WANT TO BUILD AN AGILE ORGANIZATION?
TAKE AN AGILE WALK IN THE PARK!
HCG Founder— Preston Herrin's guide to becoming AGILE is the perfect, first step on your Journey— You'll Learn to:
• Refine Your Vision and Your Team
• Rethink Processes and Technologies
• Reimagine Organizational Structure