Preston HerrinSep 9, 20211 min readReanimate the Customer Experience. ReplayThis business management discussion centers on the four parts of becoming a dynamic customer experience-driven company.
Preston HerrinApr 20, 20211 min readCourage to Lead Podcast- Guest appearanceCOURAGE TO LEAD- Preston visits with Coach Harlan Who declared 2021 as the year of COURAGE. His podcast - The Courage to Lead - explores wha
Preston HerrinApr 11, 20211 min readInnovate IncessantlyThe gap between early adopters and laggards continues to widen. Weighed down by the technical debt and disconnectedness of legacy systems,
Preston HerrinMar 14, 20211 min readBridging Strategy to Execution: How to Implement the Three CsStudies have shown that as many as 90% of well-formulated strategies fail due to poor execution. These are epic failure rates that, but for
Preston HerrinFeb 26, 20211 min readAssessing Organizational Design- WebinarWATCH WEBINAR HERE > This recording is from PSDA’s Critical Conversations Webinar Preston Herrin is a Contributing Author for...
Preston HerrinJan 25, 20211 min readWield the Sword of DataYou can’t manage what you can’t measure. The successful curation of data sources springing from your business operating systems will unearth
Preston HerrinDec 7, 20201 min readDeveloping New Agility Phase Two: Plan from the FoundationHow to tap into the power source of organizational agility: employees.
Preston HerrinOct 11, 20201 min readDevelop New Agility Phase One: Continuous Evaluation Is the Key to SuccessAgility is not an elusive concept, neither is it a disruptive, one-time effort. Rather, it is a quantifiable system of continuous evaluation
Preston HerrinSep 14, 20201 min readNewly Agile: Crisis demands New Agility, Not a New NormalWe often hear that we are entering a “new normal”—but this assumes that there was ever an “old normal.” Nothing has been “normal” in the com